Smart Pet Dish — AI-Powered Wellness

Before partnering with Anuyat, the client’s smart pet wellness platform struggled to deliver a cohesive experience across hardware, software, and customer touchpoints.
Each connected dish operated on varied firmware versions, causing inconsistent data syncs and unreliable performance. The backend lacked real-time visibility into feeding or hydration events, making it impossible to correlate pet activity with wellness trends.

As the customer base grew, so did the operational overhead—support tickets surged for connectivity, calibration, and mobile-app pairing issues. Without AI or automation, every incident required manual diagnosis, slowing down response times and affecting user confidence.
Meanwhile, the absence of personalized recommendations made the experience transactional rather than engaging. The client needed a scalable, intelligent ecosystem that could turn sensor data into meaningful insights—while drastically improving reliability, engagement, and retention.